Windows 7 User Submissions

Windows 7 email and file management

I recently bought a new laptop which came with Windows 7. The laptop works properly, but two big problems with Windows 7 have me stumped.

Email: My account was created with exactly the same numbers, names, letters, etc. as in my other computers, but it will NOT deliver email to me. It will, however, send it out. Just nothing incoming.

File management: the "explorer" program will not allow me to copy or move files from a DVD disk or flash drive to any folder or "library" on the computer hard drive. Is there any other file manager in Windows 7 which will do this?

The best I can say about Windows 7 at this point is that it is graphically pretty.