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Trying to install LifeCam 3

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Mar 30, 2010
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Re: Windows 7 User Content Updates
by: Windows7Guy

Hello Gary,

Have you checked compatibility?
Just an FYI for you.

It is always best to check with the software manufacturer FIRST. They will tell you if they have tested the product and the version, as well as whether or not it will work with Windows 7.
Check out the Windows 7 Compatibility site: (There you will find out about hardware and software compatibility.)
http://www.microsoft.com/windows/compatibility/en-us/default.aspx
There is a pulldown from which you can choose "hardware" and "software".

There are also some great articles, instructional videos and such to help with your Windows 7 at our Springboard site:
http://technet.microsoft.com/en-us/windows/default.aspx

In any event a lot of the times, Vista drivers will work in lieu of Windows 7 drivers, however, it's not 100%!

As stated previously, it's best to have the Windows 7 certified drivers installed.
Thanks again,
John M.
Microsoft Windows Client Support

Jan 13, 2010
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lifecam
by: Anonymous

Its not the cam its a possible problem in the os
back up all info then do a complete re install ie reformat of operating system
let me know how you go


our do below
Looks like it's a common problem when I search about it on technet. The only thing you can attempt to do is uninstall the Lifecam3.0 software, uninstall the driver and remove it, and attempt a re-install. If that doesn't work then there is just an issue with the vx-1000 and Windows 7 x64 and my vx-3000 works perfectly.

Jan 13, 2010
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LIFEcam problem
by: Anonymous

Well, I'd test that x64 hypothesis if I could on another computer. It doesn't really sound right to me.

Another thing could be there was a hiccup in installing the drivers and you need to reinstall them. Uninstall the old driver completely and reinstall them.

There could be a potential hardware compatibility issue somewhere down the line.

Another thing you could do if you have the time is make a spare partition and install the x86 version on it and try the camera there and see if you still have issues, if so, then that makes it lean towards a hardware incompatibility issue.

Jan 12, 2010
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Microsoft LifeCam Readme and Troubleshooting Information
by: Anonymous

also this microsoft.com web page details additional software required for installation under win 7:
Microsoft LifeCam Readme and Troubleshooting Information

Jan 12, 2010
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Life Cam 3.0 Download for Win7
by: Anonymous

Found this link. Try it: http://download.microsoft.com/download/6/6/6/6663B667-3D5E-4637-A615-80EC6BA1E4AC/LifeCam3.0.exe

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