i use windows 7 ultimate in acer aspire 4736, one day when i try to turn off my laptop, there is screen that show waiting background program there are

by Azhar
(Indonesia)

i use windows 7 ultimate in acer aspire 4736, one day when i try to turn off my laptop, there is screen that show “waiting background program” there are two option force shutdown and cancel.

how I can solve this problem

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