by Clem
(Chicago)
Gateway MX6455 lack of audio driver
OK upgraded a Gateway MX6455 from XP SP3 to
windows 7 professional.
The upgrade advisor beforehand declared all to be well. Got a microsoft guy from india to actually create the bootable thumbdrive and do the installation.
But, no sound.
Apparently a notorious problem with the Gateway drivers supplied at their support page for windows xp at least.
The internet solution for windows xp appears to be to deliberately install the “wrong” driver from realtek, then “upgrade” to the driver from the gateway support pages.
I found a control screen in windows 7 that allows me to either let windows update handle everything or do what I tell it to do.
This screen apparently does nothing because windows update takes control in any case.
I was able to run the gateway driver setup script with result “SUCCESS”, but following reboot nothing, just the same nonfunctional realtek driver.
The things out of warranty so Gateway will helpfully talk to me for $100 / hour to tell me some bs excuse, I’m doubtful they can fix the problem or they would have already.
What is the consensus, shall I abandon ship and the $60 unrefundable discount I paid for the student version of windows 7 professional and back out to the original xp or what.
I’m doing this for my daughter and its hard to see how she’ll be able to function without audio.
GD
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