Microsoft System Center Desktop Error Monitoring, a core component of the Microsoft Desktop Optimization Pack for Software Assurance, captures all application and operating system failures in a central location in your enterprise, enabling IT teams to track, monitor, and proactively respond to user problems.
By managing these failures through a scalable, low-cost deployment solution, IT teams can make desktops more stable and reduce the cost of Windows desktop ownership.
Challenges with desktop stability
Typically, when an application crashes on a Windows PC, information is sent to Microsoft to evaluate the issue and notify the user of any solutions.
In an enterprise environment it is more productive for IT teams to gather this data and take action. Gathering this data inside your organization helps you see trends in user issues and more effectively correlate them to recent network or system changes.
Microsoft System Center Desktop Error Monitoring: Advantages
Increase end user productivity
Microsoft System Center Desktop Error Monitoring identifies the impact, probable cause, and resolution for failures making desktops more stable and reliable.
It reduces downtime throughout an organization by identifying critical errors in real time and providing IT-controlled custom error responses, and by proactively addressing errors in preproduction.
Easy deployment with agentless monitoring
Microsoft System Center Desktop Error Monitoring is built around an agentless monitoring design.
Because the standard Windows error reporting system is used, IT teams can deploy the solution to thousands of PCs with a single Group Policy in Active Directory, saving on IT support costs.
Advanced reporting to help reduce resolution time
Microsoft System Center Desktop Error Monitoring provides multiple reports that help IT teams understand which crashes occur most frequently, triage patch deployments, and use metrics to monitor post-deployment effects.
With automated responses, you will be notified about the latest hot fixes and patches that can help reduce the time it takes to resolve problems.
Integrates with Microsoft System Center
Customers using Microsoft System Center Desktop Error Monitoring who want a more end-to-end management solution can easily integrate with System Center Operations Manager.
Doing so preserves your existing desktop data and investments, while enabling complete application, desktop, and server monitoring.
Microsoft Advanced Group Policy Management AGPM
Microsoft Application Virtualization App V
Microsoft Asset Inventory Service AIS
Microsoft Diagnostics and Recovery Toolset DaRT
Microsoft Enterprise Desktop Virtualization MED V
Microsoft System Center Desktop Error Monitoring DEM
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